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WARRANTY
Regular Service
In addition to the prescheduled post-closing warranty visits, regular warranty service is
also available during working hours Monday-Friday. Regular warranty service should only be
scheduled for service items that need to be addressed prior to the scheduled post-closing
warranty visits. You or your authorized representative must be present to provide access
to the home for service items to be completed. You will be contacted to arrange an
appointment date and time. Emergency Service
Emergency warranty service is available after hours, on weekends and holidays by contacting
the emergency service number provided. Some examples of emergencies include gas leaks, no
heat in extreme cold, no cooling in extreme heat, severe electrical problems, or severe
plumbing leaks that cannot be isolated. Warranty Requests
You may send service requests by emailing the warranty department. Please inlcude your
name, subdivision, address, contact number, email, closing date, and a description of
your warranty issue. |
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